Genetic Financial Services, trading as Gene-Insure, operates as an insurance Underwriting Management Company to Zimnat General Insurance. We specialize in tailor-made insurance services and solutions, including corporate insurance, motor, house owner’s, house contents, all risks and personal accident insurance. We pride ourselves as pioneers in the provision of innovative, tailor-made and convenient personal insurance products for our clients with a strong customer-focus that permeates throughout all our services.
From the ground-up, we’re emerging into the market with an altogether different approach to insurance, understanding that true convenience is only realized when the customer is at the centre. In this regard, we are focused on delivering true value for money, not just with the lowest price in town, but through a seamless, technology-driven customer experience at all our touch points.
We have blended our services with state-of-the-art technology, bringing all convenient services under one roof for the benefit of our clients. Our partnership networks enable us to deliver both the insurance and motor vehicle licenses to our clients conveniently.
Our solutions provide a 24-hour contact centre to enable our clients to access services around the clock. Through our partner network of handymen, we are on stand by for any emergency at any time of the day in the event of a claimable event to attend to any emergency or structural damages.
A team of expert risk advisors is in place to advise clients on key risk placements for our niche/captive corporate clients. Our partnership with our technology division will ensure a carefully blended customer service solution that resonates with our clients’ needs.